We Deliver Telephone Interpretation - GLTaC is a community of linguists,
clients and employees, working together to enable communication in 150 languages
anytime, anywhere. Our integrated team of language and technology experts offer
a Language Interpretation Network, to meet the on-demand need for immediate and
unscheduled access to over-the-telephone interpreters. GLTaC successfully combines
state-of-the-art computer telephony with high quality, professional linguists to
produce a unique service of extraordinary speed and reliability.
Quality, Quality,
Quality - At GLTaC, we employ only the very best interpreters. Our Interpreters
are skilled, higher educated native speakers certified by GLTaC and industry recognized
organizations. Our quality assurance methodology is both rigorous and comprehensive.
Training - To become a GLTaC Interpreter, each candidate must pass our stringent
certification process. All GLTaC interpreters are trained and tested in language,
cultural aptitude and interpretation skills. Each interpreter is tested and monitored
for performance. GLTaC interpreters are trained in legal, insurance, medical and
technical terminology. To better serve you, give us your unique glossary / terminology,
we will translate it and forward the translated terminology to our interpreters
for their use when they take a call from your organization.
Confidentiality - Each
interpreter is bound by a confidentiality agreement to ensure client privacy.
24 / 7 / 365 - Immediate 24 / 7 / 365 access to over 150 languages supported by 3,000+
professional, certified linguists within an average connect time of 20 seconds.
Accessing an Interpreter - Easy 3 Step Process:
1. Dial the GLTaC toll free 800
number
2. Enter Access Code
3. Enter Language Code (or dial “0” for a Customer Care
Representative) Finland 21:04
Pay-As-You-Go Fee Structure - You pay only for the
interpreter minutes you use rounded up to the nearest second. There are no other
fees.
Technology - The GLTaC Language Delivery Platform is unique in the industry.
Our information technology engineers have developed a system that is not only fast
and efficient, but also, reliable, stable and scalable to meet the ever changing
needs of our clients.
Extreme Redundancy Methodology - No single point of failure.
GLTaC has two independent, mirror-image data centers. Each data center has multiple
back-up capability for computer / telephony hardware and software systems as well
as power systems.
Stable and Reliable - The GLTaC Language Delivery Platform has
been proven and tested 99.999% reliable by an independent testing facility.
Flexibility
- Once you enter the GLTaC system, you have three options to connect to an interpreter:
Fast - Dial “0” to reach a customer care representative who will connect you to
an interpreter. Faster - Utilize the automated IVR system to select a language.
Fastest - GLTaC will assist you in setting-up the use of your telephony systems
speed dial capability.
Customization - The strength of our technology gives us the
ability to deliver a service to match your requirements. With Skills-based Call
Routing we can forward you to an interpreter based on professional expertise, skill
set and location. We have developed custom programs for many of our clients.
World-Class
Customer Care - A GLTaC Customer Care Representative (CCR) is accessible 24 / 7
by dialing “0” anytime during a call. Our CCRs are trained in language identification
as well as connecting you to the appropriate interpreter. For more information on
GLTaC Telephone Interpretation Services, please contact: 1.877.688.7267 or click
on the link below.
Request more information
FAST-TRANS is for when you need a translation in a hurry and you just want to gain a basic understanding of what the material contains, excluding charts and graphs. This will provide you with the gist of the material at a rate and in a timeframe that you will not find anywhere else. The free translation sites on the internet only offer limited amounts of text, we can do your entire document. We also update our glossaries on a regular basis so your translation results can only improve the more you use this service. By providing us the document in one of the formats specified, you save even more time and money as we do not need to convert your hardcopy or PDF file back into text. Once you have your translated file back in hand, should you want a better quality, you can apply the cost of the FAST-TRANS work to a KWIKTRANS translation.
We currently support the following document types:
| MS Word | Plain Text |
| MS Excel | HTML Files |
| MS Powerpoint | XML Files |
| MS RTF | PDF* |
*NOTE: Translation quality dependent on original document readability. |
We currently support the following languages:
| Chinese (Simplified and Traditional) | Dutch |
| French | German |
| Italian | Japanese |
| Korean | Portuguese |
| Russian | Spanish |
| Swedish | |
Click
HERE and check the MT box to requeset a FAST-TRANS free quote.
We offer a wide range of
consulting services, such as:
Cultural familiarization
courses - whether newly arrived in the United States, or going overseas to
a foreign country.
Writing for translation - reduce your
translation time and cost by writing in a "translation friendly" style.
New Product Import/Export
Assistance - We can help you overcome the language issues.
Globalization - Going
beyond translation, dealing with time zones, currency conversions, numeric
formats...
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