Privacy Policy

We recognize the sensitive nature of your personal account information. For your protection, all information transmitted by you to us while visiting our Web site is secured using the latest technology in software encryption and security. We use the information collected to process translation requests and to provide you the best possible service. We will never re-sell your information to anyone else. Any promotional material sent by us will have an unsubscribe option.

We created this privacy policy in order to demonstrate our firm commitment to Internet privacy. This policy describes the means by which gathers information and how that information is put to use. The areas covered in this policy are as follows:
  • Site Registration / User Profile Information / Translation Request Information
  • Use of Cookies
  • Credit Card Processing and Security

Site Registration / User Profile Information / Translation Request Information

We use registration information (name, email address, phone numbers, etc.) to contact customers in regards to translation requests. We must have at least a minimal amount of information in order to send you the quote, process an approved quote, and send you the final product along with the invoice. In addition, this registration process allows you to store sensitive information within our system so you don’t have to enter it each time, making the process more convenient. Finally, it allows you to track the progress of your requests.

Use of Cookies

Cookies are small text files sent from a web site and stored on a user's computer and are used to store information about that user's interaction with the site. We use cookies to provide security and functionality (for example, keeping you logged in or enabling certain interactive functionality). We do not use cookies to collect personal information, or for advertising. Turning off cookies is not recommended, as some features of the site may no longer function for you.

Credit Card Processing and Security

Our secure server encrypts all payment information that you transmit to us while using our site. We use the latest 128-bit encryption technology to keep your personal information safe. This includes your name, credit card number and expiration date, billing address and any other information that appears on the payment form. The encryption process takes all of the personal information and converts it into code that is securely transmitted over the Internet. If you experience fraudulent use of your credit card as a result of using your credit card to pay for translation services through, you must notify your credit card provider in accordance with its reporting rules and procedures.

Credit card transactions are handled by a third-party financial institution which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

If you have any additional questions about our privacy policy, please Contact Us